5-star Jozankei Daiichi Hotel Suizantei stands on a hill overlooking Jozankei hot springs town, featuring a 7-meter waterfall made of natural rocks. This ryokan offers hot-spring baths, massage services, and a gift shop.
Modern Room Amenities
The 60 air-conditioned rooms at Jyozankei Daiichi Hotel Suizantei include flat-screen TVs, refrigerators, and safes. Private bathrooms feature separate bathtubs, showers, bidets, and complimentary toiletries, while select units offer seating areas.
Japanese Dining Experience
Restaurant Shoan serves fine Japanese fare specializing in Hokkaido cuisine and kaiseki meals. Koso bar provides an ideal setting for after-dinner drinks.
Hot Spring Facilities
The hotel features an indoor mineral hot spring with distinct facilities including a wooden bathhouse for women. A 24-hour front desk, luggage storage, and safe deposit box are available.
Transport and Location
Located in Jozankei district of Sapporo, the property offers a free shuttle service from Showa Building near JR Sapporo Train Station. New Chitose Airport is 31 miles away, while Lake Sapporo is within 3.5 miles.
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The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Feedback from previous guests about their experience.
82%
enjoyed the hotel and would happily stay again
8.2/10
Great
Rooms
9.2
Location
7.4
Service
8.8
Dining
8.4
Guest reviews
8.2/10
based on 5 reviews
8.9
8.9/10 based on 355 reviews
William
United States of America,
February
2025
7.4/10
Staying at Jozankei Daiichi Hotel Suizantei was an overall fantastic experience, with spacious rooms and an amazing private onsen. The dining was great, though I felt the breakfast could have been a bit heartier for the chilly weather. I did find that the location was a bit tricky to navigate, especially for first-timers like me, but it was all worth it for the serene atmosphere and cozy vibe.
Rooms
10.0
The Japanese-style room with an open-air bath was lovely, spacious, and super comfortable. It made me feel at home, perfect for relaxation.
Service
9.0
The staff was incredibly friendly and helpful, making my stay even more enjoyable. They were especially thoughtful when handling our requests.
Location
7.0
The hotel was a little tough to get to due to local buses, but once there, the location was fantastic, especially with snowy hills nearby for some beautiful sights.
Dining
8.0
Dinner was amazing, but I wished breakfast had more variety. The Japanese-style meals were excellent, although a bit lighter than I expected.
Facilities
9.0
The facilities were great; I loved the free snacks and drinks in the lounge. The onsen options were amazing, offering both private and public choices.
Joe
United States of America,
January
2025
6.2/10
My stay at Jozankei Daiichi Hotel Suizantei was fantastic overall, with a serene onsen experience and notably tasty meals. However, navigating the location was a bit tricky for someone unfamiliar with the area, and I wish the reception staff spoke better English. Still, the stunning views and the traditional Japanese atmosphere made it all worthwhile.
Rooms
10.0
I enjoyed the spacious 75sqm room which was beautifully designed and included a private onsen. However, the height of the door frame was a little tight for my tall family members.
Service
8.0
The staff were incredibly friendly and helpful throughout our stay. They even set up our futons while we were dining and offered us a quieter space when it got a bit loud. However, I did find the language barrier a bit challenging at times.
Location
7.0
The hotel is in a scenic area, but reachability can be tricky due to the local bus system. I'd highly recommend using the shuttle service they offer to avoid confusion.
Dining
10.0
Both breakfast and dinner were like a feast! I loved the variety of options, especially the shabushabu. I even upgraded my dinner for a different atmosphere, which was totally worth it.
Facilities
10.0
The onsen facilities were a highlight, with options for private and public baths. The lounge area with free drinks and snacks from 5 pm to 11 pm was a perfect way to unwind after a day of soaking in the onsen.
Michael
United States of America,
January
2025
7.0/10
I thoroughly enjoyed my stay at Jozankei Daiichi Hotel Suizantei, with its spacious rooms and excellent onsen facilities. The free snacks and drinks in the lounge added to the experience, but I did wish for more variety in the bar snacks. Overall, it was a wonderful experience blending traditional Japanese hospitality with modern comforts.
Rooms
10.0
The 75sqm room I stayed in was spacious and designed with a private onsen, perfect for a romantic getaway. The futons on tatami were cozy, adding an authentic touch to my stay.
Service
10.0
The staff were exceptionally kind and attentive, ensuring that my needs were met, and even prepared a bassinet for my infant without me asking. Their friendly demeanor made me feel welcome.
Location
7.0
While getting to the hotel required navigating some tricky local buses, the location in Jozankei was lovely and allowed for spur-of-the-moment dining.
Dining
8.0
I enjoyed the dinner and breakfasts, though dinner felt a bit repetitive at times. The Japanese-style dining was a new experience for me, but I did find the spread somewhat limited.
Facilities
9.0
The onsen facilities were fantastic, with options for private, outdoor, and public baths. The lounge area was comfortable, although the massage chairs were often occupied.
Mary
United States of America,
January
2025
7.0/10
My stay at Jozankei Daiichi Hotel Suizantei was fantastic! The onsen facilities were amazing, and I loved the combination of modern and traditional design. However, the air conditioning left something to be desired, and the wifi was spotty during my visit.
Rooms
10.0
The Japanese-Style Room with Open-Air Bath was spacious and cozy. I especially enjoyed the private onsen in the room; it felt like a little slice of paradise. The futons were the best, too – so comfortable!
Service
10.0
The staff were super friendly and accommodating. They even noticed I had an infant and prepared a bassinet for our dining experience before we asked. Such thoughtful service made my stay even better!
Location
8.0
Getting to the hotel was a bit tricky with public transport, as I had to navigate some uphill routes. But once I arrived, the beautiful surroundings made it worth the effort.
Dining
8.0
The dining experience was delicious, especially the dinner with the chicken hotpot. While I wish there were more western options available for breakfast, the Japanese spread was still impressive.
Facilities
10.0
I loved the free snacks and drinks available in the lounge and the access to multiple onsen options, including public baths and private ones. The ambiance was relaxing and perfect for unwinding.
Harriet
United States of America,
December
2024
7.4/10
My stay at Jozankei Daiichi Hotel Suizantei was a mix of amazing experiences and a few hiccups. The onsen facilities were great, with multiple options for soaking and the added luxury of a private onsen in my room. However, the air conditioning wasn't working properly during my stay, which made things a bit uncomfortable at times. Overall, I'd say it’s a beautiful resort that's still in the process of modernizing and improving some areas.
Rooms
6.0
The room was spacious and designed really well, with its own private onsen that was a luxe touch. However, I struggled with the heat since the air conditioning didn't work properly, which was a significant issue during my stay.
Service
7.0
The staff were super friendly and attentive, really going out of their way to ensure I felt welcomed. Communication in English could be improved, but they were polite and helpful regardless.
Location
8.0
The hotel's location in Jozankei is pretty scenic, but be prepared for a bit of a hike to get to some places, especially if you're strolling around the area.
Dining
8.0
The dining was quite a highlight! Breakfast and dinner were both fabulous, offering plenty of options. I particularly enjoyed the variety, though I would have liked to be asked about food preferences ahead of time.
Facilities
7.0
The onsen facilities were fantastic, with both indoor and outdoor baths. I really appreciated the free snacks and drinks available in the lounge; they added a lot to the experience. Just wish the wifi was better.
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